NewzlwayLimited takes its privacy obligations very seriously. This privacy policy explains how we collect, store, use, disclose, process and protect your personal information. We are committed to abiding by the privacy principles set out in the Privacy Act and any other applicable privacy laws. By providing us with your personal information or by signing an Agreement with us you consent to the collection, storage, use, disclosure and processing of your personal information in accordance with this privacy policy. We may update our privacy policy from time to time to reflect changes in the law and our business practices. Why do we collect personal information? We may collect any necessary personal information about you and anyone who represents you for the following purposes (Purposes):
NewzlwayLimited In this privacy statement you can read how your NewzlwayLimited broker and the NewzlwayLimited handle your data.
You are selling or renting out your home When you engage an NewzlwayLimited broker when selling or renting out your home, the broker's office records the following information:
The systems of your NewzlwayLimited broker are linked to the national exchange system of the NewzlwayLimited. This system contains up-to-date information about all properties and other real estate properties that have been sold or rented out to NewzlwayLimited brokers and other real estate agents. All NewzlwayLimited brokers are connected to this system. You can read below how your data is used in the context of the NewzlwayLimited exchange system. If you are not satisfied with the handling of your complaint, or if you would prefer not to submit your complaint to us, you can also submit it to the New Zeeland Data Protection Authority. Newzlway Limited is responsible for processing your personal data and will thereby exercise the greatest possible care and will of course comply with the rules arising from the GMS and other laws and regulations. Personal data that we process, basis and purposes of customers If you engage us for the sale or rental of a property, we request that you provide us with the following personal data: your name, address, gender and contact details such as your telephone number and e-mail address; the description and characteristics of the property such as area, cadastral data, property tax value, the asking price or rent, and so on; a copy of your passport or identity card, in which we make the social security number illegible. We process this personal data, and other data that you voluntarily provide to us, to assist you in the sale or rental of your property. The basis for this processing is the execution of the agreement that you have entered into with us. We ask you for a copy of your passport or proof of identity because we are required by law to prevent money laundering and terrorist financing (Wwft) to identify our customers on the basis of the original proof of identity and to record the details thereof. We make the BSN number unreadable! because there is no legal basis for the processing thereof, with regard to the sale or purchase of a house. . If you use us to purchase or rent a home. We request that you provide us with the following personal data: your name, address, gender and contact details such as your telephone number and e-mail address; the search profile with your housing requirements, including the maximum purchase price or rental price that you want to pay; a copy of your passport or identity card, in which we make the citizen service number (if not necessary) illegible; if you are interested in a property, we may request that you provide additional information as requested by the seller or landlord such as payslips, bank statements, employer's statement or an extract from the population register; After you have bought or rented a property: your new address and transaction details; We process this data, and other data that you voluntarily provide to us, to assist you in searching and purchasing or renting a home. The basis for this processing is the execution of the agreement that you have entered into with us. We ask you for the copy of your passport or proof of identity because we are required by law to identify our customers on the basis of the original proof of identity and to record the details thereof. We make the citizen service number illegible because there is no legal basis for its processing.
if you give us an order, we also process data that is necessary for sending an invoice for the services that the Broker performs and receiving payments (such as your bank account number). The basis for this processing is the execution of the agreement that you have entered into with us. Potential customers We also process personal data of potential customers. We record the following data of visitors to our website who fill out the search form provided: name, address, telephone number and e-mail address; the search profile with your housing requirements, including the maximum purchase price or rental price that you want to pay; whether you agree to receive our newsletter by e-mail; the time at which you completed the form. For potential customers who approach us in another way - such as by e-mail, telephone or by issuing a business card, we process the data that they leave with us. This concerns the contact details that you provide to us and the reason why you contact us (for example because you have a question). We use the contact details that you provide to contact us if necessary, for example to send you the results of a search or to answer a question. We process this personal data because this is necessary for the promotion of our legitimate interest, namely the importance of being able to perform our work and to receive new assignments. We can also use your e-mail address to send you an occasional newsletter with information that we think may be relevant to you. If you have previously placed an order with us, there is a so-called "existing customer relationship" and we will send you these newsletters based on our legitimate interest. If you have not previously used our services but have come into contact with us in another way (such as by completing the search form on our website or sending an e-mail with a question), we will ask you for permission ask to send newsletters to you, and only do so if you have given your permission. Finally, we process analytical data about (the computer of) visitors to our website, via cookies that are placed when you visit the website. Through these cookies, (part of) the visitor's IP address is stored.
Administration We keep our administration, including invoices and other administrative documents on which your personal details are stated, for a period of seven years after the end of the financial year in order to comply with the tax retention obligation. Copy of passport We keep the copy of your passport or proof of identity for a period of five years in order to be able to meet the retention obligation in the Wwft. Other contact details We keep other contact details during the last contact, unless you have previously submitted a request to remove them. Analysis of website visitors The information about website visitors is stored two years after the website visit, these are the default settings of Google Analytics.
We may provide the information that you provide to us to third parties if this is necessary for the purposes described above. For example, we use external parties for: our software solutions (for example through our CRM system taking care of the (financial) administration; taking care of newsletters and invitations. We naturally make the necessary agreements with these parties (processors) to your personal guarantee. We can also provide your information to third parties if you request us to do so. So we can provide your data directly to a solicitor if you decide to buy or sell a home. We do not provide your data to third parties, unless we are required by law and regulations to provide certain data, for example to the police in the context of an investigation
The NewzlwayLimited receives part of the data recorded by brokers via an automatic link. This concerns the data categories as described above, with the exception of your name or other directly identifying data. This data is only stored in the real estate agent's systems.
The data is used by the NewzlwayLimited in the context of the management and maintenance of the exchange system. The NewzlwayLimited also uses the data for statistical and scientific research, for example in the context of the presentation of the quarterly figures on the housing market in the Netherlands.
NewzlwayLimited brokers have access to the national exchange system in the context of their services, including the purchase and sale of homes and the performance of appraisals and valuations. NewzlwayLimited employees have access to the system in the context of their daily activities. The NewzlwayLimited provides certain data from the national exchange system to selected third parties, including:
Said parties only have access to data to the extent that this is necessary for the aforementioned purposes and where possible, data is only provided at an aggregated level. The NewzlwayLimited has taken contractual and technical measures to guarantee this.
Your NewzlwayLimited broker and the NewzlwayLimited will ensure that your data is adequately protected so that your data is protected against unauthorized use, unauthorized access, alteration and unlawful destruction. Your data will be stored for as long as necessary for the purposes stated above or to the extent that this is necessary for compliance with legal obligations and for resolving any disputes.
As the NewzlwayLimited does not process names or other directly identifying data, you should address your requests for access, correction or deletion of data to your broker's office stating your name and address. Your broker's office will in principle respond to a request for inspection or correction within four weeks. In the event of a request for deletion, your estate agent will delete the personal data concerned as soon as possible, unless and insofar as the law requires you to keep the personal data in question or there are (other) urgent reasons that prevent deletion.
We have taken appropriate technical and organizational security measures to protect your personal data against loss, misuse and unauthorized access by third parties. Moreover, we also require our IT provider to take such appropriate technical and organizational security measures.
You have the following rights:
For more information about these rights and when you can exercise them: see articles 15 to 20 of the General Data Protection Regulation. You can exercise your rights by contacting us via the e-mail address or telephone number mentioned at the beginning of the privacy statement. Changes Sometimes something may change in the personal data that we process or the applicable regulations. In that case we can adjust this privacy statement. In the event of major changes, we will post a notification on the website and notify you of the change by e-mail.
Your NewzlwayLimited broker and the NewzlwayLimited take your privacy very seriously. If you have any questions, please do not hesitate to contact your own NewzlwayLimited broker or the NewzlwayLimited via consumer information: